Ambrosia Privacy Policy

Table of Contents
 

Ambrosia Events, Inc. Privacy Policy

Last Updated: July 18, 2025
Ambrosia Events, Inc. (“Ambrosia”) values your privacy. This Privacy Policy (“Policy”) helps you understand how we collect, use, and protect your personal information when you visit our website or use our services. It also outlines your rights and choices regarding that data.
We are committed to meeting—and exceeding—existing privacy standards.

1. Changes to This Policy

We reserve the right to update this Policy at any time. If you’re a registered user, we’ll notify you by email of any material changes. If you’re not registered, we recommend checking this page periodically for updates.
If we ever plan to use your information in a way that’s materially different from what we stated when it was collected, you will be notified and given the option to opt out of that use.

2. Scope of This Policy

This Policy applies to Ambrosia Events, Inc. and governs all data collection and use via https://www.ambrosia.events/. By using our site, you consent to the data practices described here.
It does not apply to information collected by third-party services or websites we link to. We recommend reviewing those third parties’ policies separately.

3. What Information We Collect

We collect both personal and non-personal information, including:
  • Personal Information (voluntarily provided): Name, address, email, phone number, billing details, payment account info, and other information you provide during registration, purchases, or onboarding.
  • Phone Number Use: If you provide your phone number for SMS verification, you agree that we may use it for account security and identity verification. Standard messaging rates may apply.
  • Demographic & Technical Info: Age, gender, household income, browser type, IP address, and operating system. This helps us improve our services and analytics.
We collect data only when you knowingly provide it—such as when filling out forms, scheduling onboarding, or communicating with us.

4. Why We Collect Information and How Long We Keep It

We collect information to:
  • Provide and personalize the services you request
  • Improve our platform and offerings
  • Communicate with you about your account, events, updates, and promotions (with your consent)
  • Conduct surveys or user research
  • Fulfill legal or regulatory requirements
We retain information only as long as necessary, based on:
  • Legal retention periods
  • Your relationship with us
  • The type of data and our operational needs
  • Your right to request deletion (see below)

5. Third-Party Payment Processor (Stripe)

Ambrosia uses Stripe, a third-party payment processor, to securely handle:
  • Ticket payments made by attendees
  • Payouts sent to event organizers
When you submit payment or banking information through Ambrosia, it is processed directly by Stripe and governed by Stripe’s Privacy Policy.
We do not store full credit card numbers or banking details on our servers. Stripe may collect your name, billing address, payout account information, and tax ID (if applicable). Ambrosia only receives limited transaction details necessary to fulfill your service—such as the transaction ID, payment status, and basic contact info.
By using our services, you consent to Stripe processing your data as described in their policy.

6. Use of Collected Information

We use the information we collect to:
  • Deliver the services you request
  • Manage your user account and onboarding
  • Provide technical support and customer service
  • Send you relevant event and platform communications
  • Improve our offerings and user experience
We may use third-party vendors (such as Stripe or SMS providers) to support these efforts, and they are bound by strict confidentiality agreements.
We do not sell, rent, or lease your personal information to third parties.

7. Disclosure of Information

We only disclose your information in the following cases:
  • To deliver services you’ve requested
  • With your consent
  • In aggregated, anonymized form
  • As required by law (e.g., subpoenas)
  • To auditors or service providers bound by confidentiality
  • To enforce our Terms of Service or protect Ambrosia’s rights or property

8. Non-Marketing Communications

We reserve the right to contact you for non-promotional reasons (e.g., account security, legal updates, feature changes, etc.).

9. Children Under 13

Our services are not intended for children under 13. We do not knowingly collect their data. If we learn that we have inadvertently collected such information, we will promptly delete it.

10. Opt-Out Options

You may unsubscribe from our marketing emails by emailing us at unsubscribe@ambrosia.events.
You may opt out of SMS communications by notifying our team or replying STOP.
You may request deletion of your phone number or other account data at any time—though doing so may limit access to services that rely on verification.

11. External Links

Our website may contain links to third-party sites. Ambrosia is not responsible for the privacy practices of those websites. We recommend reviewing their policies separately.

12. International Users (EU/EEA)

If you’re located in the European Union or European Economic Area, please note that your data will be transferred to the United States. Our primary service providers, including Stripe, rely on Standard Contractual Clauses or other lawful transfer mechanisms to comply with GDPR.
By using our site, you consent to this transfer and processing as described in this Policy.

13. Data Security

We use industry-standard practices to protect your data, including:
  • SSL encryption on sensitive transactions
  • Secure storage of data on protected servers
  • Access control for employees based on role
  • Encryption of stored sensitive data
However, no system is 100% secure. We encourage you to safeguard your login credentials and reach out if you suspect any misuse of your account.

14. Acceptance of Terms

By using Ambrosia, you agree to the terms of this Privacy Policy. Continued use after updates constitutes acceptance of the revised terms.

15. Contact Us

For questions or data-related requests, contact:
📧 policy@ambrosia.events
📍 Ambrosia Events, Inc.