Ambrosia Events

What events are supported by Ambrosia?

Ambrosia supports a wide variety of events. From ticketed parties, retreats, festivals, weddings, and free RSVP events - you’re able to organize them all on Ambrosia.

General Information and Tips

Changes and updates you make on your Workspace or Event will be automatically updated on your webpage. Instant gratification! Some features require you to Publish components, such as your ticket types. Once Events and tickets are published, changes you make go live automatically.

What is a Workspace?

A Workspace is your zone to create and manage events within Ambrosia. A Workspace is typically named for your organization, retreat center or production team name. You’ll be able to name your Event once you get to the Event creation step.

Your Workspace includes a customizable URL where you can return to manage your events

Logging into Ambrosia

After you’ve received your invite email and clicked on the link, a tab or window will open and ask you to log in to Ambrosia. You have several options to log in to your newly formed account.

Apple ID
Google
Log in with email & password

Choose the option that works best for you. Once you’ve logged in the first time, if you select a different option during a subsequent log in and use the same email address, Ambrosia will smartly detect that you’re the same person and you can log in with any method. Using a different email address will signal that the accounts are different and ask you to try your original method.

How to create your Workspace

You will receive an invite to Ambrosia via email with the subject line, “You’re invited to join Ambrosia”

Follow the “Get Started” link from within the email

Once you’ve landed on the page and accepted the invite, we will ask you a series of questions to set up your Workspace.

First, choose a name for your Workspace. This is typically your name, your organization, retreat center or production team name.

Next, customize your URL - keep our suggestion or edit to your liking. This is your personal Workspace link that you’ll return to for event and account management. Bookmark it!

Once you’ve tapped “Create Workspace”, your Workspace is created and you’ll land on your Dashboard

Your Workspaces

You have the option to create additional workspaces or access workspaces you’ve been granted access to from the upper left drop down, by clicking on your current space name.

Dashboard

Here you’ll see a prompt to add or create your Stripe account (how you’re paid). It takes about 5 minutes to complete and you’ll need your bank account information handy. We recommend doing this soon as you create your Workspace to avoid any delays in receiving your payouts. (see additional information on Stripe payouts below)

Once you start selling tickets for your events, the Dashboard will include analytics and data. If you have ideas or preferences on what we should build, please let us know!

Workspace Settings

General

Workspace Settings can be found by tapping the name of your Workspace in the upper left

Name your Workspace: Rename your workspace here.

Workspace URL: Change your workspace URL here.

Contact Email: Change your contact email if you’d like attendees to receive emails from a different address than you signed up with. This is also where Ambrosia will send email communications to you about your account.

Start Week on Monday: Some organizers like their calendar view to start on Mondays - make that change here.

Collaborators

Add collaborators to your Workspace here. There are currently three permission levels:

Editor: Can create new events and can manage current events

Limited Editor: Cannot create new events and can manage current events

Viewer: Can only view current events

After you add their email address, they will receive an email invite to your Workspace. You’ll see your collaborator as “invited” until they accept the invitation. At any time, you may change their permission level.

Note: There are also Event level permissions, found in ⚙️ Event Settings. Here you can add ticket scanners for a single event.

Billing

Here you can add or manage your Stripe account. Your account status will be shown with remaining steps if you’re not yet verified. This status will also be shown on your Dashboard.

Documents

View and download your tax documents, including 1099 forms and other tax-related documentation for your Stripe accounts here.

App Connectors

All new integration options will appear here. Connect external apps for this workspace and enable them per event.

Google Sheets integration: We support an integration with Google sheets to help you manage your attendee data. The integration allows you to sync attendee registration data into a Google Sheet per event. As attendee data updates in Ambrosia, your Google sheet will be automatically updated. Updates made to the Google sheet will not make changes to the attendee data in Ambrosia.

Once this integration is enabled, when you download attendee data, you’ll see the option to download it to Google Sheets.

Note: We encourage you to be discerning with granting collaborator access to your attendee data. This is the organizer responsibility and we suggest keeping up to date on local and federal laws regarding personal private data sharing.

Domain [beta feature]

Add your organization’s email domain to control which email addresses can be used when sending communications to event attendees. This helps maintain consistent branding and ensures all outgoing emails appear from your organization.

Advanced

Delete Workspace: If you want to permanently delete this workspace and all of its data, including but not limited to attendee data, event details and images, you can do so below. This cannot be undone. Delete the entire Workspace by tapping the button.

Getting Paid

We use Stripe* as our payment processor on Ambrosia.

Prior to creating your first event, you’ll be required to create a new Stripe account. If you’ve used Stripe in the past, the experience will differ. All typical Dashboard needs will be serviced through Ambrosia, such as disputes and retrieving tax forms. Your event attendees will see the name of your organization or business as the merchant of record on their credit card statements.

To create your Stripe account, view your Dashboard from the upper left panel, where you’ll see a button to “get started now”.

You may also click on the name of your Space in the upper left and scroll down to Space settings, Billing, “Get Started Now” or “Manage billing on Stripe” button. From here you’ll be directed to the Stripe section to get set up

*Recommended reading: Learn more about Stripe payouts here

For organizers that had events in 2025, your tax forms for your original Stripe account can be found under Documents

Payout Timing

By default, organizers will be paid based on Stripe’s payout timetables - see this link

Final payouts are initiated by Ambrosia and issued after all transactions have been reconciled, typically 3 business days after the end of your event.
If you’d like to arrange an alternate payout schedule, contact support@ambrosia.events
Note: Once you’ve created your Stripe account, there is a 7 day waiting period for the first payout. This delay is necessary for risk mitigation and cannot be waived under any circumstances - link

Getting Started - Logging in, Workspace Creation & Payouts